Last Updated: March 11, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website located at ProGuidance.co and any services provided by Pro Guidance (“Pro Guidance,” “we,” “our,” or “us”).
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.
1. DEFINITIONS
“Services” means all AI marketing, consulting, automation, advertising, strategy, analytics, and related services provided by Pro Guidance.
“User,” “you,” or “your” means any individual or entity accessing the website or using our services.
“Client” means a user who has engaged Pro Guidance for paid or contracted services.
“Website” means ProGuidance.co and all associated pages, content, and functionality.
2. ELIGIBILITY
You must be at least the age of majority in your jurisdiction and capable of entering a legally binding agreement to use our services.
By using the website or services, you represent and warrant that you meet these requirements.
3. USE OF THE WEBSITE
You agree to use the website only for lawful purposes.
You must not:
- Violate any applicable laws or regulations
- Interfere with website security or operation
- Attempt unauthorized access to systems or data
- Use automated tools to scrape or harvest content without permission
- Upload malicious code or harmful material
- Impersonate any person or entity
We reserve the right to suspend or block access for violations.
4. SERVICES
4.1 Nature of Services
Pro Guidance provides AI-driven marketing services, consulting, automation solutions, advertising support, and related offerings. Services may vary based on individual agreements.
We reserve the right to modify or discontinue services at any time.
4.2 No Guaranteed Results
Marketing outcomes depend on numerous external factors beyond our control.
Pro Guidance does not guarantee specific business results, including but not limited to:
- Revenue increases
- Lead volume
- Conversion rates
- Advertising performance
- Search rankings
- Market outcomes
Past performance does not guarantee future results.
4.3 Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Supply necessary materials in a timely manner
- Maintain lawful use of marketing assets
- Comply with advertising platform policies
- Approve deliverables promptly
Delays caused by the client may impact timelines and outcomes.
5. FEES AND PAYMENT
5.1 Pricing
Fees are determined by written agreement, proposal, or invoice.
All fees are non-refundable unless otherwise stated.
5.2 Payment Terms
Clients agree to pay all fees on time according to agreed terms. Late payments may result in:
- Suspension of services
- Removal of deliverables
- Additional fees
- Termination of agreement
5.3 Taxes
Clients are responsible for applicable taxes unless explicitly stated otherwise.
6. INTELLECTUAL PROPERTY
6.1 Website Content
All website content — including text, graphics, branding, software, and materials — is owned by Pro Guidance or licensed to us and protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit content without prior written permission.
6.2 Client Deliverables
Ownership of deliverables depends on the specific agreement. Unless otherwise stated:
- Pro Guidance retains ownership of proprietary tools, frameworks, and methods
- Clients receive a license to use delivered materials for their business
- We may use non-confidential work for portfolio or marketing purposes
7. CONFIDENTIALITY
Both parties agree to protect confidential information exchanged during the course of services and not disclose it to third parties except as required to perform services or by law.
8. THIRD-PARTY SERVICES AND PLATFORMS
Our services may involve third-party tools and platforms, including advertising networks, analytics providers, or AI systems.
We are not responsible for:
- Actions of third-party providers
- Platform outages or policy changes
- Account suspensions by external platforms
- Data practices of third parties
Your use of those services is subject to their terms.
9. DATA PROTECTION, PRIVACY, AND COMMUNICATIONS
9.1 Privacy Policy
Use of the website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using the Services, you consent to:
- The collection, use, and processing of personal and business information
- Storage and processing of data in various jurisdictions where we or our service providers operate
- Use of data as necessary to deliver Services, maintain systems, and communicate with you
Pro Guidance implements reasonable technical and organizational security measures to protect information. However, no method of transmission or storage can guarantee absolute security.
9.2 Client Data Responsibility
Clients represent and warrant that any data, content, or contact information provided to Pro Guidance has been collected lawfully and with appropriate permissions and consents.
Clients remain responsible for compliance with applicable privacy, data protection, and marketing laws in their own operations.
9.3 Messaging Terms & Conditions (SMS / MMS Communications)
By providing your mobile phone number to Pro Guidance, you consent to receive informational and operational communications via SMS or MMS, which may include:
- Appointment confirmations and reminders
- Consultation scheduling messages
- Service updates and notifications
- Onboarding instructions
- System alerts
- Customer support communications
- Administrative messages related to your engagement with Pro Guidance
Message frequency may vary depending on your interactions with Pro Guidance and the Services you receive.
Standard message and data rates may apply according to your wireless carrier plan. Pro Guidance is not responsible for charges imposed by your mobile carrier.
For assistance, you may:
- Reply HELP to any message
- Contact us by email at: info@ProGuidance.co
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you provide renewed consent.
Consent to receive messages is not a condition of purchasing services.
9.4 Messaging Privacy
Pro Guidance respects the privacy and confidentiality of your personal information.
Mobile information, including phone numbers and messaging consent data, will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with or obtained by any third parties, except as required to deliver messaging services (such as telecommunications providers or messaging platforms).
If you wish to stop receiving communications, you may:
- Reply STOP to any text message
- Contact us at: info@ProGuidance.co
For more information about how we collect, use, and protect personal data, please refer to our Privacy Policy.
10. DISCLAIMERS
10.1 No Professional Advice
Information provided on the website does not constitute legal, financial, or professional advice.
10.2 “As Is” Basis
Services and website content are provided “as is” and “as available” without warranties of any kind, express or implied.
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness
11. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pro Guidance shall not be liable for:
- Indirect or consequential damages
- Loss of profits, revenue, or data
- Business interruption
- Reputational harm
- Third-party actions
Our total liability for any claim shall not exceed the amount paid to us for the services giving rise to the claim.
12. INDEMNIFICATION
You agree to indemnify and hold harmless Pro Guidance and its personnel from any claims, damages, losses, or expenses arising from:
- Your use of the website or services
- Violation of these Terms
- Infringement of third-party rights
- Unlawful business activities
13. TERMINATION
We may suspend or terminate services at our discretion if:
- You breach these Terms
- Payments are not made
- Continued service poses risk
- Required by law
Termination does not relieve you of outstanding payment obligations.
14. FORCE MAJEURE
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, cyber incidents, or supplier failures.
15. GOVERNING LAW
These Terms are governed by the laws of the applicable jurisdiction in which Pro Guidance operates, without regard to conflict-of-law principles.
16. DISPUTE RESOLUTION
Parties agree to attempt to resolve disputes in good faith before pursuing formal legal action.
17. CHANGES TO THESE TERMS
We may update these Terms at any time. Updated versions will be posted on the website with a revised date.
Continued use of the website or services constitutes acceptance of the updated Terms.