Terms & Conditions

Pro Guidance

Last Updated: March 11, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website located at ProGuidance.co and any services provided by Pro Guidance (“Pro Guidance,” “we,” “our,” or “us”).

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.


1. DEFINITIONS

“Services” means all AI marketing, consulting, automation, advertising, strategy, analytics, and related services provided by Pro Guidance.

“User,” “you,” or “your” means any individual or entity accessing the website or using our services.

“Client” means a user who has engaged Pro Guidance for paid or contracted services.

“Website” means ProGuidance.co and all associated pages, content, and functionality.


2. ELIGIBILITY

You must be at least the age of majority in your jurisdiction and capable of entering a legally binding agreement to use our services.

By using the website or services, you represent and warrant that you meet these requirements.


3. USE OF THE WEBSITE

You agree to use the website only for lawful purposes.

You must not:

  • Violate any applicable laws or regulations
  • Interfere with website security or operation
  • Attempt unauthorized access to systems or data
  • Use automated tools to scrape or harvest content without permission
  • Upload malicious code or harmful material
  • Impersonate any person or entity

We reserve the right to suspend or block access for violations.


4. SERVICES

4.1 Nature of Services

Pro Guidance provides AI-driven marketing services, consulting, automation solutions, advertising support, and related offerings. Services may vary based on individual agreements.

We reserve the right to modify or discontinue services at any time.

4.2 No Guaranteed Results

Marketing outcomes depend on numerous external factors beyond our control.

Pro Guidance does not guarantee specific business results, including but not limited to:

  • Revenue increases
  • Lead volume
  • Conversion rates
  • Advertising performance
  • Search rankings
  • Market outcomes

Past performance does not guarantee future results.

4.3 Client Responsibilities

Clients agree to:

  • Provide accurate and complete information
  • Supply necessary materials in a timely manner
  • Maintain lawful use of marketing assets
  • Comply with advertising platform policies
  • Approve deliverables promptly

Delays caused by the client may impact timelines and outcomes.


5. FEES AND PAYMENT

5.1 Pricing

Fees are determined by written agreement, proposal, or invoice.

All fees are non-refundable unless otherwise stated.

5.2 Payment Terms

Clients agree to pay all fees on time according to agreed terms. Late payments may result in:

  • Suspension of services
  • Removal of deliverables
  • Additional fees
  • Termination of agreement

5.3 Taxes

Clients are responsible for applicable taxes unless explicitly stated otherwise.


6. INTELLECTUAL PROPERTY

6.1 Website Content

All website content — including text, graphics, branding, software, and materials — is owned by Pro Guidance or licensed to us and protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit content without prior written permission.

6.2 Client Deliverables

Ownership of deliverables depends on the specific agreement. Unless otherwise stated:

  • Pro Guidance retains ownership of proprietary tools, frameworks, and methods
  • Clients receive a license to use delivered materials for their business
  • We may use non-confidential work for portfolio or marketing purposes

7. CONFIDENTIALITY

Both parties agree to protect confidential information exchanged during the course of services and not disclose it to third parties except as required to perform services or by law.


8. THIRD-PARTY SERVICES AND PLATFORMS

Our services may involve third-party tools and platforms, including advertising networks, analytics providers, or AI systems.

We are not responsible for:

  • Actions of third-party providers
  • Platform outages or policy changes
  • Account suspensions by external platforms
  • Data practices of third parties

Your use of those services is subject to their terms.


9. DATA PROTECTION, PRIVACY, AND COMMUNICATIONS

9.1 Privacy Policy

Use of the website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Services, you consent to:

  • The collection, use, and processing of personal and business information
  • Storage and processing of data in various jurisdictions where we or our service providers operate
  • Use of data as necessary to deliver Services, maintain systems, and communicate with you

Pro Guidance implements reasonable technical and organizational security measures to protect information. However, no method of transmission or storage can guarantee absolute security.


9.2 Client Data Responsibility

Clients represent and warrant that any data, content, or contact information provided to Pro Guidance has been collected lawfully and with appropriate permissions and consents.

Clients remain responsible for compliance with applicable privacy, data protection, and marketing laws in their own operations.


9.3 Messaging Terms & Conditions (SMS / MMS Communications)

By providing your mobile phone number to Pro Guidance, you consent to receive informational and operational communications via SMS or MMS, which may include:

  • Appointment confirmations and reminders
  • Consultation scheduling messages
  • Service updates and notifications
  • Onboarding instructions
  • System alerts
  • Customer support communications
  • Administrative messages related to your engagement with Pro Guidance

Message frequency may vary depending on your interactions with Pro Guidance and the Services you receive.

Standard message and data rates may apply according to your wireless carrier plan. Pro Guidance is not responsible for charges imposed by your mobile carrier.

For assistance, you may:

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you provide renewed consent.

Consent to receive messages is not a condition of purchasing services.


9.4 Messaging Privacy

Pro Guidance respects the privacy and confidentiality of your personal information.

Mobile information, including phone numbers and messaging consent data, will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with or obtained by any third parties, except as required to deliver messaging services (such as telecommunications providers or messaging platforms).

If you wish to stop receiving communications, you may:

For more information about how we collect, use, and protect personal data, please refer to our Privacy Policy.


10. DISCLAIMERS

10.1 No Professional Advice

Information provided on the website does not constitute legal, financial, or professional advice.

10.2 “As Is” Basis

Services and website content are provided “as is” and “as available” without warranties of any kind, express or implied.

We disclaim all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pro Guidance shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, revenue, or data
  • Business interruption
  • Reputational harm
  • Third-party actions

Our total liability for any claim shall not exceed the amount paid to us for the services giving rise to the claim.


12. INDEMNIFICATION

You agree to indemnify and hold harmless Pro Guidance and its personnel from any claims, damages, losses, or expenses arising from:

  • Your use of the website or services
  • Violation of these Terms
  • Infringement of third-party rights
  • Unlawful business activities

13. TERMINATION

We may suspend or terminate services at our discretion if:

  • You breach these Terms
  • Payments are not made
  • Continued service poses risk
  • Required by law

Termination does not relieve you of outstanding payment obligations.


14. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, cyber incidents, or supplier failures.


15. GOVERNING LAW

These Terms are governed by the laws of the applicable jurisdiction in which Pro Guidance operates, without regard to conflict-of-law principles.


16. DISPUTE RESOLUTION

Parties agree to attempt to resolve disputes in good faith before pursuing formal legal action.


17. CHANGES TO THESE TERMS

We may update these Terms at any time. Updated versions will be posted on the website with a revised date.

Continued use of the website or services constitutes acceptance of the updated Terms.